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Frequently Asked Questions

2020

packetIf you are a 2020 race registrant, your registration will be moved forward to the 2021 race at no additional cost. We do not offer a refund on registration fees. You will however, still receive the 2020 race shirt and finisher’s medal in spite of the race cancellation by the City of Austin.

emailPlease look for email sent on 6/1 with register code for free registration into the 2021 race on Sunday, April 11, 2021. If you do not register for the 2021 race your free entry will expire. The email with the free entry code could be in a spam or junk mail folder.

  • Cap10K (email from). Subject line will read: Statesman Cap10K 2021 Registration Now Open. Register Free through July 31.

If you cannot locate the email contact our race office for continued assistance. Request help here.

emailIf you were a 2020 race registrant, please look for email sent on 6/1, 7/8 & 7/30 with register code for free registration into the 2021 race on Sunday, April 11, 2021.

If you do not register for the 2021 race your free entry will expire.

The email with the free entry code could be in a spam or junk mail folder.

  • Cap10K (email from). Subject line will read: Statesman Cap10K 2021 Registration Now Open. Register Free through July 31.

If you cannot locate the email contact our race office for continued assistance. Request help here.

profileParticipants will receive two confirmation emails to participant’s email address supplied at the time of registration. The subject heading for your emailed confirmations will read:

 

  1. EnMotive (payment receipt). Subject line will read Your EnMotive Order
  2. Statesman Cap10K (registration confirmation). Subject line will read Your 2021 Statesman Cap10K Registration

Check Spam Filter
Many times if you use the same email address for multiple entries your Internet Service Provider (ISP) will flag our confirmation emails as spam since you are receiving multiple emails at once that look 99% identical.

Manage My Registration
If you did not receive a Confirmation Payment Receipt or Registration Receipt email, log into your EnMotive Runner Profile to verify your registration is complete. Once logged into your account you can resend confirmation email.

Contact Race Office
To help us further assist you please email the race office with your Race Inquiry.

allergyLive Packet Pick-up (PPU) has not yet been determined due to elevated health risk. We are closely monitoring Federal, State and local health regulations amid the COVID-19, Coronavirus pandemic. When conditions for our volunteers and staff are safe we will set our plan into motion. Thank you for your patience.

wifiAny announcement concerning the 2020 PPU plan will be communicated by email and social media. Follow race announcements on Facebook, Twitter & Instagram

2021

Statesman Cap10K Health & Fitness Expo will be available

  • Friday, April 9, 2021 from 12:00 p.m. to 7:00 p.m.
  • Saturday, April 10, 2021 from 10:00 a.m. to 5:00 p.m.

The Palmer Events Center, Exhibit Hall 2
The Palmer Events Center is located just south of downtown Austin
900 Barton Springs Road, Austin, TX 78704

Yes, you can have someone else pick up your packet, but we ask you send a copy of your QR code and / or copy of your ID. The QR code can be found in the registrant’s confirmation email. Photo of registrant’s ID is also accepted.

qr codeid

See Race Weekend, Parking for complete listing.

Each race bib number will be assigned a colored label with a corral letter when you pick up your race packet. The letter on your label will correspond to one of six starting corrals.

  • 8:00 a.m. Elite
  • 8:00 a.m. Corral A 
  • 8:10 a.m. Corral B 
  • 8:20 a.m. Corral C 
  • 8:30 a.m. Corral D 
  • 8:30 a.m. Corral Baby Jogger (All Letters)
  • 8:40 a.m. Corral E 
  • 8:40 a.m. Corral F 

For more info see Start & Finish Venue Map (coming soon).

DO NOT BE LATE TO YOUR CORRAL
To ensure each corral is advanced to the start line for an on-time start, CORRAL GATES WILL CLOSE 5-MINUTES PRIOR TO CORRAL START TIME. If you are unable to get to your assigned corral before the gates are closed you must start in the next available open corral.