Drive-thru Packet Pick-up

Austin American-Statesman

The NEW Alternate 2021 Cap10K Race Packet Pick-up will feature contactless drive-thru service. We are taking every precaution to ensure all of our participants, staff and volunteers are as safe as possible. If you would prefer to have your packet mailed, please scroll down to Step 2.

Basic information and instructions

Please read and follow all pick-up instructions and steps before arriving to claim your packet. We are just as eager to hand out the shirts and medals as you are to receive them however, we want to take every precaution necessary to ensure our participants, staff and volunteers are in a position to conduct the pick-up in responsible manner.

  1. Race packets are for the 2021 Virtual Race.
  2. Your packet includes your race bib number, tech race shirt, finisher’s medal and fun sponsor swag.
  3. This is an automobile drive-thru pick-up service. No walk-up pick-up, please.
  4. Please remain in your vehicle throughout the contactless pickup. 
  5. Your packet will be placed through the passenger side window onto the seat.
  6. Bicycle pickup is allowed. Packet will be placed on a table to maintain contactless exchange.
  7. Please wear a face mask during the pick-up. 
  8. We look forward to seeing you!

Below is additional step-by-step information to help ensure an efficient, safe experience for all.

rulesWe will not be able to provide bulk packet preparation in advance for team captains. All captains and team members must choose either drive-thru packet pick-up or pay mailing option to receive their 2021 race packet. It is acceptable to send on person with all team member bib numbers for pick-up.

STEP 1

Look up official race number.

(Official bib numbers assigned March 1)

step 1Click on the Log in to EnMotive button above. At the top right of the EnMotive page click on the blue Log In button.

 

step 2Enter the email address you used to register for the race and your EnMotive password. Click Log In.

 

step 3Your Registrant dashboard should appear. Under the heading Current and Upcoming Events, the race 2021 Statesman Cap10K will be listed. Click on the blue Actions button and select View Registration.

 

step 4Your Registrant profile should appear. Scroll down to the third heading, Bib Number–write this number down and bring it with you to packet pick-up.

bibOfficial virtual race bib numbers assigned March 1. New registrants will be assigned bib numbers in the coming weeks.

 

look upLook up assigned race number for each participant prior to arriving. Only participants with bib number will be allowed into the pick-up queue.

 

listPlease make every effort to aggregate a list of packets to pick up so, only ONE representative attends the packet pick-up.

 

clipboard

Expedite the process for claiming packets by having a list of race bib numbers written down prior to arrival. Show list to race staff for quicker service.

 

friends packetYou can pick up someone else’s packet, provided you have their race number available. You may also send someone to pick up your packet, provided they have your race number available.

STEP 2

Choose one of the following dates to attend contactless drive-thru through packet pick-up.

calendar

Friday, April 9, 2021
12:00 p.m. to 6:00 p.m.

Saturday, April 10, 2021
10:00 a.m. to 3:00 p.m.

alarm clockMark your calendar for this limited time event. If you can not attend, please send someone with your bib number to claim the packet in your absence.

 

mail packetIf you prefer to have your packet mailed, we can accommodate that service for $11 per packet (+ online fee). Packet mailing is a limited time offer valid from 2/1/2021 to 4/30/2021. Mail requests after 4/5/21 may take up to 7-10 days to fulfill due to demand.

step 1Click on the Log in to EnMotive button below. At the top right of the EnMotive page click on the blue Log In button.

 

step 2Enter the email address you used to register for the race and your EnMotive password. Click Log In.

 

step 3Your Registrant dashboard should appear. Under the heading Current and Upcoming Events, the race 2021 Statesman Cap10K will be listed. Click on the blue Actions button and select View Registration.

 

step 4Your Registrant profile should now appear. Scroll down to the third heading, Bib Number–write this number down, you will need it when you purchase packet mailing.

 

step 5Return to Cap10K packet pick-up page and click on Purchase Packet Mailing. Complete the request form, make payment and you’re done.

 

calendarRace packets will start shipping on 3/22/21. Mail requests after 4/5/21 may take up to 7-10 days to fulfill due to demand. Mail option ends 4/30/21.

STEP 3

Review pick-up location and procedures.

Austin American-Statesman
166 East Riverside Drive
Austin, TX 78704

barricadePacket Pick-up queue is a one-way loop with vehicles entering from E. Riverside Dr.  (near Thom’s Market) and exiting at S. Congress Ave. (near Firestone Auto). For the safety of others please follow directional signage.

 

maskWear a face mask when you arrive at our first check point to show staff your list of participant race bib numbers. Race numbers will be listed on an order form and placed on your windshield.

 

packetStaff will call your packet order ahead to volunteers who will assemble your packet. You will then be instructed to queue your vehicle in one of two pick-up lanes. Pick-up lanes will be color coded and correspond to your order form.

 

carRemain in your vehicle during the entire pick-up process. Please use caution driving as staff and volunteers will be present in this queuing area.

 

car windowContactless pick-up is effective, provided you stay in your vehicle during the entire pick-up process. Be prepared to lower the passenger-side window to receive packet.

 

safety vestWhen packet is assembled, volunteers will place packet through the passenger-side window into the passenger’s seat.

 

thumbThank you. We look forward to seeing you!

Pick-up Map